Job Description

Job Description

Job Description

​Salary: $110,000 - $130,000

Other Forms of Compensation:

Pay Grade: [[payGrade_obj]] 

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at

Job Summary

Working as a Project Manager – Sterile Processing, you are responsible for support assignments to prospective, new, and existing Sterile Processing Services accounts. As a support resource, you will be assigned by a senior operator (RVP, RDO, and RRM) to conduct surveys of potential client facilities, assist on presentations, plan and implement start-ups of new business, audit and/or re-engineer existing accounts, recruit and train management or hourly personnel, and perform other operations, program development, instructing, research or troubleshooting assignments.

• Proficient in the understanding and operation of corporate operating systems and software tools
• Collects and analyzes facility data including occupancy data and develops appropriate staffing levels based on industry standards, company benchmarking and personal experience
• Surfaces hard to collect data through direct interviews, observation, experience and other methods – strategically estimates labor components for each function and area; evaluates and determines capital equipment needs based on staffing and function needs
• Identifies "hot spots" and program issues to be included in sales presentations
• Identifies and develops a corrective plan for quality and service issues
• Functions as the Start up Captain for all new accounts; develops the strategic plan, and coordinates assets and other logistics related to start the new business
• Implements all Crothall programs according to the proposal, Company standard and costing
• Troubleshoots problem accounts, reviewing system implementation and application; provides support, training and recommendations to the on site management team
• Coordinates “Foundations” level accounts for new and ongoing development of managers
• Provides orientation and management training to existing and new management teams
• Conducts Mid-Year, Year-end, Quality Assurance, AAMI/TJC, Sterilization Record, and Compliance Audits using tools provided
• Implements and completes special projects such as tracking software database correction, tray streamline utilization, and Wrap to Rigid Program
• Plans, develops, implements and manages policies, procedures, proficiencies, informative activities and quality assurance programs related to acquisitions, decontamination, storage, and sterilization of medical, surgical supplies, materials and mobile patient care equipment used in the delivery of patient care and treatment ensuring compliance with administrative and regulatory standards within the healthcare facility
• Provides leadership and oversight to supervisors, coordinators and technicians ensuring high standard of customer happiness and fiscal responsibilities; serves as a resource to the surgical services team and healthcare facility systems committees regarding sterilization process, procedures and assists in changes as needed
• Maintains liaison with representatives of local, regional and national sterile processing providers as well as regulatory agencies to establish resources for current trends and regulations within the service
• Establishes and maintains sterilization, safety/security standards and policies/procedures for Sterile Processing to ensure compliance with AAMI, AORN, OSHA, CDC, EPA, FDA, Joint Commission and state and local regulations

• Bachelor’s Degree in Education or Healthcare or equivalent experience preferred
• Proven experience working in the sterile processing management field
• Minimum of 5 years of experience directly managing high-volume sterile processing department
• Support local NYC accounts as well as accounts across the US - 70-80% travel required in role
• CRCST certification required

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1378882

Crothall Healthcare 

JANELLE C. ALLEN 

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