End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
...Now Hiring: Licensed Mental Health Counselor (LMHC) Location: Quincy, Massachusetts Job Types: Full-time Pay: $80,000 - $90,000 per year + benefits Schedule: Monday - Friday (9 AM 5 PM) Are you a Licensed Mental Health Counselor (LMHC) ready to make a real...
...to clients, tailoring services to meet their unique needs and circumstances. We are seeking a dedicated and experienced Mortgage Loan Originator to join our team on-site. The ideal candidate will be responsible for assisting clients in securing mortgage loans, providing...
...Job Title: Global Brand Manager, Beyfortus (RSV)- Vaccines Location: Morristown, NJ About the Job Join our ambition to accelerate growth working within the best-in-class Global RSV Franchise. Committed to serving more babies in need of protection against...
Location: Washington, Washington, D.C.Job Type: ContractCompensation Range: $44.22 - 51.02 per hourWere looking for a seasoned Senior Editor to lead the development of exceptional editorial content across digital and print platforms. The ideal candidate has a sharp...
Thekla, Inc.the independent studio behind the critically acclaimed games Braid and The Witnessis looking for experienced 3D Environment Artists to join us on a contract basis.We're in full production on a new game and seeking artists who are comfortable working independently...